01Arrive with the details
Directions, parking, entry instructions and check-in times.
02Feel at home
Wi-Fi, appliances, house rules and the little things guests need to know.
03Find your favourite places
Your recommendations, with a reason to go and a link to get there.
04See what else you offer
Transfers, meals and other services, with clear request and confirmation details.
If you offer guest services
Agree the request path
before it goes live.
We plan this with you during setup. Your property handles availability, confirmation, fulfilment and payment.
Proposed workflow · configured to the agreed scope
Guest asks
The guest chooses a service and shares the details you need.
Your contact receives it
You choose the staff member or provider and the channel during setup.
Your team confirms
Your team checks availability and tells the guest whether it can go ahead, with the final price.
You arrange delivery
Your team or provider handles the service and agreed payment. A request alone is not a booking.
The example guide shows the guest side only. It does not send notifications, check live availability or take payments. Any live connections are agreed separately.